The Interakt alternative for Indian agencies + SMBs.
Haptik-owned BSP, strong commerce integration (Razorpay Magic Checkout co-marketed). The deepest published 'Platform Billing APIs' partner story among Indian BSPs. If you're evaluating Interakt for NextAiBot's use case (WhatsApp + IG + FB + GMB white-label for Indian agencies, with Coexistence, 24-hour window enforcement and agency-prepaid invitations), here's the honest side-by-side.
- Feature-by-feature comparison across 10 dimensions -- no hand-waving.
- INR-priced and GST-compliant, built for the Indian agency motion.
- 2-3 days. Razorpay Magic Checkout flows need a re-think since we ship payment links inline rather than co-marketed checkout.
NextAiBot vs Interakt— the honest side-by-side
Interaktis a strong product. Below is where we differ — not a teardown, just the categories where the two of us make different bets. Anything we can't confidently claim, we mark "Partial" or "Roadmap".
| Feature | NextAiBot | Interakt |
|---|---|---|
WhatsApp Cloud API native | ||
WhatsApp Coexistence (beta) | — | |
Instagram + Facebook in same inbox Interakt is WhatsApp-only. | — | |
Google Business Profile (GMB) | — | |
Platform Billing APIs / partner billing Interakt's partner billing API is well documented; ours is on the roadmap. | Partial | |
Razorpay Magic Checkout in-chat Interakt + Haptik + Razorpay co-marketed flow. We're shipping payment links in-chat next. | Roadmap | |
White-label (custom domain + branding) | ||
Agency-prepaid client invitations (skip Razorpay) | Partial | |
24-hour service window enforced in composer | Partial | |
Flow builder |
When NextAiBot fits better than Interakt
- Your stack isn't WhatsApp-only -- you need IG DMs, FB Lead Ads, GMB, all in one inbox.
- You want Coexistence so your client team stays on their WhatsApp Business app.
- You want a 12-minute client onboard with prepaid invitations skipping Razorpay -- not an enterprise sales cycle.
The flip side: if your stack is genuinely well-served by Interakt(their feature is documented above as ✓ in a category we don't have), you should stay. We don't pretend to be a strict superset.
Migration off Interakt
2-3 days. Razorpay Magic Checkout flows need a re-think since we ship payment links inline rather than co-marketed checkout.
- Contacts + tags + custom attributes — CSV import covers most Interakt exports.
- WhatsApp templates— need fresh approval on Meta because they're tied to the WABA. We hand-hold this with you.
- Flows / bots— redesigned in our visual builder. Same logic, different UI; takes a couple of hours per flow.
- Conversation history — archived on Interakt, not migrated. Fresh slate from cutover.
Frequently asked
How long does a Interakt migration take in practice?+
2-3 days. Razorpay Magic Checkout flows need a re-think since we ship payment links inline rather than co-marketed checkout.
Will I lose my conversation history when I move?+
Conversation history stays archived on Interakt; we don't import historical messages. New customer messages from cutover onwards land in our inbox cleanly. Contact metadata (tags, attributes) ports via CSV.
Do I need to re-approve my WhatsApp templates on Meta?+
Yes -- templates are tied to your WABA + the BSP that's making the API call. When you migrate, we submit fresh copies of your templates from our side and Meta re-approves them (usually 1-24h each). We hand-hold this step.
What if my use of Interakt is genuinely well-served and I'd be downgrading?+
Then stay with Interakt. We're not trying to win every comparison -- the table above lists the categories where Interakt wins too. If your stack actively uses those capabilities, the move would cost you more than you'd gain.
Is the migration team a sales pitch in disguise or do you actually help?+
Actually help. We map your Interakt flows + templates to our equivalents, plan the cutover window, and stay on call during go-live. The migration usually pays for itself in the first month via the pricing difference.
Can I run both Interakt and NextAiBot in parallel to compare?+
Yes, on different WABA / phone numbers. WhatsApp Cloud API requires one BSP per number, so the same number can't be live on both at the same time -- but you can test us on a spare number alongside your Interakt production setup before cutover.
Or email info@nextaibot.in · see pricing