WhatsApp automation for B2B SaaS companies.
Trial activation, onboarding nudges, renewal-pipeline -- WhatsApp is the channel your users actually read. Built on WhatsApp Cloud API, with the drag-drop flow builder + pre-approved template library tuned for B2B SaaS companies.
- 4 ready-to-submit Meta templates for b2b saas -- skip the blank-canvas problem
- Visual flow builder -- ship the day-1 bot below in a single afternoon
- Cloud API + Coexistence -- works with the WhatsApp Business app you already use
The 4 WhatsApp templates B2B SaaS companies actually use.
You submit these to Meta for approval (24h-ish turnaround), then schedule them via broadcast or fire from a flow. Each is structured so it stays inside Meta's utility / authentication / marketing template policies.
Welcome + onboarding-checklist link.
Stalled at step 2? Here's a 5-min walkthrough video.
Renewal pre-discussion -- 'Need to add seats? Let's chat.'
New feature drop with deeplink to the in-app guide.
What a working b2b saas bot looks like.
Drag-drop in the flow builder. Conditions, interactive buttons, locations, payments, template sends -- no code.
- 1Trial signup webhook fires welcome template
- 2Day-3 activation check: stalled users get a guided-video template
- 3Day-10 paywall conversation -- AE assigned, picks up the inbox
- 4Renewal pipeline: 60 / 30 / 7 days out, each a different template with a different CTA
Why B2B SaaS companies pick NextAiBot
- 24-hour service window enforced in the composer. No more 131026 errors when an agent tries to free-form-reply outside the window.
- Cloud API + Coexistence -- if the team is already on the WhatsApp Business app, we mirror messages both ways without breaking their phone workflow.
- Per-conversation chat mode -- AI / Human / Hybrid. Hand-off to an agent the moment intent goes above a threshold; never let AI run on a complaint.
- INR pricing from ₹1,499/mo, GST invoice on request, Razorpay for client payments.
Frequently asked
How fast can I get a b2b saas WhatsApp setup live?+
The platform side: 12 minutes (Embedded Signup, connect WABA, configure flows). The Meta side: template approvals take 1-24 hours each. Plan for 1-2 days end-to-end if your templates are policy-clean.
Do I need a Cloud API number or can I keep my WhatsApp Business app number?+
Both work. If you want to keep using the WhatsApp Business app on your phone, enable Coexistence at connect time -- messages stay in sync between the app and our inbox. If you're starting fresh, request a new Cloud API number through Embedded Signup at signup.
Can my team reply from the inbox AND from the WhatsApp Business app at the same time?+
Yes -- that's Coexistence. Messages your team sends from their phone appear in the inbox as 'smb_echo' messages; the platform doesn't try to reply to them with AI. Customer replies land in the same thread either way.
What about Meta's per-message cost?+
Meta bills the messages directly (Marketing ₹0.78, Utility ₹0.11, Authentication ₹0.12; Service messages within the 24-hour window are free). We don't mark this up. Cost preview is shown in the broadcast composer before you send.
Is there a free trial?+
Yes -- 14 days on every plan, no card needed. You get the full feature set so you can ship a working bot and decide.
Do you have integrations with the tools B2B SaaS companies use?+
Direct integrations: Razorpay (payments), Google Sheets (data sync), webhook out (any system that accepts HTTPS). Coming soon: Shopify, HubSpot, Zoho. If your stack isn't listed, we can wire a webhook in under an hour.
Or email info@nextaibot.in · see pricing